Payment Method Policy

This Payment Method Policy outlines the payment methods accepted by woodnestle for products and services purchased through our website. By placing an order, you agree to the payment terms outlined below.

1. Accepted Payment Methods

We currently accept the following payment methods for transactions made on our website:

• Visa

• MasterCard

Payments are securely processed through our payment gateway. woodnestle does not store sensitive card information on our servers, and all transactions are encrypted.

2. Payment Authorization

• Before processing your order, we will verify that your payment method is valid and authorized.

• In some cases, additional verification may be required to ensure that the payment is legitimate and complies with security standards.

• We may place a hold on your payment until the order is processed and dispatched.

3. Payment Currency

• All transactions are processed in Australian Dollars (AUD), regardless of the user's location.

• The final amount charged may vary slightly due to currency conversion fees imposed by your bank or payment provider.

4. Payment Processing Time

• Payments are generally processed immediately upon submission.

• If a payment is declined or flagged by our system, you will be notified, and your order will not be processed until the issue is resolved.

5. Shipping Fees

• Shipping is free for orders over AUD 99.99.

• Orders under AUD 99.99 will incur a AUD 5.99 shipping fee.

6. Taxes and Fees

• Prices shown on the website include applicable taxes. However, customs duties or import taxes (for international orders) are the responsibility of the customer.

• Users are advised to check with their local customs office for potential charges before placing an order.

7. Payment Security

• woodnestle uses secure encryption technology to protect your payment details.

• We comply with all applicable data protection regulations and never share your payment information with third parties unless required by law.

8. Issues with Payment

If you experience any issues with processing your payment, please reach out to our customer service team for assistance:

• Email: globalhelp@woodnestle.com

• Phone: +1 (747) 345-8057

9. Updates to Payment Methods

We reserve the right to update or change the available payment methods at any time. If any changes are made, we will notify you before these changes take effect.

10. Contact Information

For any questions or concerns about our payment methods or payment processing, please contact us:

• Address: 134 Estates St, Livermore, CA 94550-3302, US
  Phone: +1 (747) 345-8057
  Email: globalhelp@woodnestle.com

  Business Hours (Australian Time):Monday to Saturday  08:00 – 11:30-14:00 – 17:30