This Service Policy outlines the terms and conditions for using the woodnestle website, products, and services. By accessing or using our services, users agree to comply with these policies.
Access to the website and services is intended for lawful purposes only.
Users should provide accurate information when placing orders, creating accounts, or contacting support.
Any attempt to disrupt services, misuse features, or access data without authorization is prohibited.
All orders are subject to availability and acceptance.
Payment is accepted via Visa and MasterCard only.
Prices are displayed in Australian Dollars (AUD).
Orders over AUD 99.99 are eligible for free shipping; orders below this amount incur AUD 5.99 shipping.
Payment must be authorized before order processing begins.
Order cancellations are governed by the Order Cancellation Policy.
Returns and exchanges follow the Return and Exchange Policy.
Refunds are processed according to the Refund Policy, with estimated processing times specified.
Users are encouraged to review these policies for timelines, conditions, and procedures.
Products are described as accurately as possible on the website.
Minor variations in color, texture, or dimensions may occur due to natural materials or display settings.
Users are responsible for reviewing product details before ordering.
All content, including images, text, graphics, and branding, is protected by intellectual property laws.
Users may not reproduce, distribute, or use content for commercial purposes without written authorization.
woodnestle is not liable for delays, loss, or damage caused by third-party carriers.
Users are responsible for providing correct delivery information.
Indirect, incidental, or consequential losses are excluded to the maximum extent permitted by law.
These Service Policy terms are governed by the laws of Australia.
Any disputes arising from the use of services will be resolved under applicable Australian legal frameworks.
This policy may be updated to reflect changes in services, operational procedures, or legal requirements.
The version displayed on the website at the time of use applies to all users.
For questions regarding this Service Policy:
Address: 134 Estates St, Livermore, CA 94550-3302, US
Phone: +1 (747) 345-8057
Email: globalhelp@woodnestle.com
Business Hours (Australian Time):Monday to Saturday 08:00 – 11:30-14:00 – 17:30
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